SHIPPING & RETURNS
RETURNS & EXCHANGE
Exchanges: Items can be exchanged for a different size or style (subject to availability).
Non-returnable items: Custom-made / made-to-measure orders, sale items, accessories.
Process: Contact us via email or whatsapp with your order number before returning , contact us via hello@didiyong.com with your order ID as the subject OR send us a message on WhatsApp.
DELIVERY & SHIPPING
Processing time: Orders are processed within [7 business days] after payment confirmation.
Delivery timeline:
Local (within Nigeria): 2–5 business days
International: 5–10 business days (may vary with customs).
Delivery fees: Calculated at checkout or communicated via customer care.
Tracking: Customers receive tracking details once the order is dispatched.
PRODUCTION TIMELINE
Ready-to-wear: Ships within [2–5 working days].
Made-to-measure / Custom orders: [7–21 working days depending on complexity].
Rush orders: Available on request with an extra fee.